FAQs

FAQs

Q. What are your order minimums for wholesale?
A. A $300 minimum purchase is required for all wholesale orders, as well as a 6 unit minimum for all items ordered.

Q. Do you ship wholesale orders?
A. Yes! Shipping options are available at checkout. Most orders will be shipped via FedEx. Please make sure any suite numbers are included in your address and that all other information is up to date.

Q. Where do I pickup my wholesale order if I selected local pickup?
A. Local pickup orders can be picked up at our warehouse location below. Wholesale orders are able to be picked up at either of our store locations

Warehouse Address:
3901 Charlotte Ave
Nashville, TN 37209

Q. If an item isn’t selling quickly for me, can I return it?
A. Unfortunately, we are unable to accept returns, with the exception of damaged or defective items.

Q. An item in my order arrived damaged, how can I replace it?
A. Please email wholesale@thenashcollection.com as soon as a damaged item is discovered. We ask that you unbox and inspect all items within 7 days of receiving your order. Any damages outside of this window, may not be eligible for replacement/refund.

Q. I don’t see an item I previously purchased on the wholesale site. Will you be getting more in stock?
A. We have a few core styles and colors of headwear and apparel that we re-stock as frequently as possible, however, we have found that customers are consistently looking for new colors and styles to add to their collection.  

We recommend stocking up on any items your customers love, as we cannot guarantee they will be back in stock after the initial sell-through. If an item is re-stocked, it will be listed on the wholesale site as soon as it’s available.